Real Patients. Real Conversations. Real Results.
We partner with patients, so you can deliver what matters most to them.

See Our Services
Real Patients. Real Conversations. Real Results.
We partner with patients, so you can deliver what matters most to them.

See Our Services
Real Patients. Real Conversations. Real Results.
We partner with patients, so you can deliver what matters most to them.

See Our Services
Real Patients. Real Conversations. Real Results.
We partner with patients, so you can deliver what matters most to them.

See Our Services
Real Patients. Real Conversations. Real Results.
We partner with patients, so you can deliver what matters most to them.

See Our Services
Real Patients. Real Conversations. Real Results.
We partner with patients, so you can deliver what matters most to them.

See Our Services
Real Patients. Real Conversations. Real Results.
We partner with patients, so you can deliver what matters most to them.

See Our Services
Real Patients. Real Conversations. Real Results.
We partner with patients, so you can deliver what matters most to them.

See Our Services

What We Do

Patient and Expert Engagement

We engage directly with patient and healthcare communities to gather actionable insights and co-develop education for patients and healthcare professionals. Partnerships that re-define experiences and outcomes

Examples

Scientific Communications

We create ‘Scientific Communication Plans’ for focus and consistency of messaging, develop compelling scientific and patient ‘narratives’ and provide thought partnership on communication channels such as congressing. Impactful communications

Examples

Engagement Capabilities

We build engagement capabilities, from developing strategic partnerships through to strengthening knowledge, skills and confidence levels of medical and patient affairs professionals. Industry-leading external engagement

Examples

The Listening Room Patients & Professionals

Welcome to The Listening Room, a space where real stories and meaningful conversations come together to reveal the human side of healthcare. Here, patients share their journeys, challenges, and triumphs,

Examples

Our Story

Our working lives in the pharmaceutical industry have been dedicated to making sure that patients are at the forefront of decision-making.
Whether it is clinical development, global medical affairs, scientific communications, sales and marketing, or partnership projects, we will champion the patient voice. The more human and personalized that voice is, the more likely your patient-centered plan will be successful.

What makes us different? 

Our adaptive engagement approach

"learned and applied throughout successful careers in global and national biopharma.
"

Our networks

"extends across professional societies, patient advocacy groups, academic and clinical experts plus other industry specialists - Based on 6 decades of partnership we help you to work alongside your 'customers' to achieve shared goals.
"

Our expertise

"spans clinical development, medical and patient affairs, scientific communications, sales and marketing.
"

The Patient Project – Their stories, our expertise, your success

Tonya Winders

“Michelle and Sian are two of the most skilled advocacy professionals I have ever worked alongside. They take the time to truly listen, understand and identify mutually beneficial goals to advance. I am excited to support their new venture and partner in respiratory and immunology”!

Professor Ashley Woodcock

President & CEO
Global Allergy & Airways Patient Platform

Tonya Winders

President & CEO
Global Allergy & Airways Patient Platform

Dr Shahid Siddiqui

Global Medical Affairs Lead, GSK
I deeply admire Sian and Michelle for their passion and strategic drive in building strong partnerships and focusing on patient outcomes. Throughout their respective careers they have enjoyed meaningful engagement with industry partners and academic and patient leaders. Their exceptional relationships with academic societies and leading medical, scientific and patient experts goes well beyond all expectations.

About Us

  • Together we are a strong partnership focused on patient-led medicine development, connecting their reality with your aspirations
  • Our network of individuals is drawn from professional societies, patient advocacy groups, academic and clinical experts. It’s a network, based on 6 decades of partnership across the industry, that can amplify your objectives and goals.
  • Sense-making for patients is what we have spent our careers doing. By truly understanding their journey – every moment, emotion and interaction – we can help you to bridge those gaps with speed, insight and efficiency.

From strategy to implementation

Our bespoke approach enables a culture of stakeholders working with, and for each other.  We do that through our three-point Partnership Framework:

  • Plan : We make sure your scientific communications positively influence care by planning with and on behalf of patient communities.
  • Connect : We embed a focussed collaboration culture, so teams instinctively know how to create strong, connected and trusted long-term engagements.
  • Deliver :  Our innovative techniques ensure patients are brought in from the sidelines, so they’re heard, understood and working in partnership.

Resources

Blog

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Podcasts

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Webinars

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Contact Us

Interested in learning more about how The Patient Project can amplify your goals and objectives? Simply click Contact Us link here

Contact Now

Get Started

Our bespoke approach enables a culture of stakeholders working with, and for each other.  We do that through our three-point Partnership Framework:

  • Plan : We make sure your scientific communications positively influence care by planning with and on behalf of patient communities.
  • Connect : We embed a focussed collaboration culture, so teams instinctively know how to create strong, connected and trusted long-term engagements.
  • Deliver :  Our innovative techniques ensure patients are brought in from the sidelines, so they’re heard, understood and working in partnership.

Our Clients

Coming Soon

Living Proof

Listen Here

Authentic, patient‑led stories offering
insights that traditional methods miss

Your Questions Answered

Consultancy Services

Q: What areas of consultancy are provided?

A: Patient and Expert Engagement, Scientific Communications and Engagement Capabilities

A: Pharmaceutical companies, patient organisations, medical communication agencies, med-tech companies, non-profits working in healthcare sector

The Listening Room

Q: What is 'Living Proof’

A: Podcasts and short-form audio content, offering a powerful complement to conventional insight-generation methods or disease education, that resonates far beyond clinical data.

Designed to capture authentic, unfiltered insights from patients living with the same condition—yet differing in age, demographics, geography, or socioeconomic background.

It is unlike traditional healthcare-led conversations or pharma-regulated forums. Living Proof fosters peer-to-peer dialogue that is raw, honest, and deeply human.

A: Webinars and podcasts featuring ourselves and other Patient Engagement Professionals / Scientific Storytellers

A: No, simply click to listen at your convenience

Making Contact

Q: How do I make contact?

A: Complete the form on the ‘Contact Us’ section of the website or message us via LinkedIn

When I became a health-tech founder, I assumed most people in the space were driven by a desire to genuinely improve patients’ lives.

It’s been… eye-opening to realise that isn’t the norm. Truly patient-centred people are rarer than you’d think.

That’s why meeting Michelle and Sian was such a turning point. After decades in life sciences, they founded The Patient Project to advocate for patients inside the pharmaceutical R&D process - ensuring interventions are built with real patient needs at the centre, not bolted on afterwards. They’ve since become an invaluable partner to us at Human Health. As we scale Human Evidence, our platform for research partnerships, they’ve helped us convene the right KOLs - people with the right intentions - to shape how this product comes to life responsibly. The healthcare system desperately needs technology to evolve - but tech can only do that well when medical and patient-advocacy experts actively partner with us. Otherwise, we end up digitising a broken system, not redesigning it. We need organisations like The Patient Project who bridge that gap with integrity and clarity.

Kate LambridisCo-Founder, Human Health

"What? The UK Clinical Study Registry (ISRCTN) didn't have a communication strategy?

We had only 7 LinkedIn followers. Who you gonna call? - The Patient Project. Sian and Michelle listened carefully to understand our business and connected this to users of the registry and patients. The result - an ISRCTN Communication strategy readily endorsed by the board. So often strategies are produced with great slides and visuals but they fail because they are not implemented effectively.

Not only did The Patient Project develop the strategy, they made sure it was implemented. We now have over 700 LinkedIn followers and are embarking on phase 2 of the strategy. Sian and Michelle bring bags of experience and know how; they are fantastic team players and are great to work with. I would not hesitate in recommending The Patient Project for your communications and patient engagement.

Andrew FreemanNon-executive chair of the UK's clinical study registry (ISRCTN)

I had the pleasure of collaborating with Michelle and Sian at The Patient Project on our patient advisory boards recently.

They were the ultimate example of professionalism, keeping our team on task, providing insight and expertise to help us create an exceptional event. Their intuitive skills of presenting materials with grace and empathy to our focus group, and their natural ability to adjust and adapt to our needs, made it a rewarding and inspiring experience.

I highly recommend and endorse them to anyone else considering a patient advocacy project.

Mandy WilliamsAssociate Director, Clinical Site Liaison Lead, Eledon Pharmaceuticals